Our handcrafted coconut wax melts and Soaps are meticulously created using only the finest ingredients. Here’s what makes them exceptional:

1. Chemical-Free: Our commitment to purity means that our melts are free of dyes and added chemicals. You can enjoy them with confidence, knowing that they contain only what nature intended.

2. Subtle Color Palette: When you experience our coconut wax melts, you’ll notice a graceful spectrum of colors. From pure white to creamy white, and hints of off-white, each melt reflects the inherent beauty of coconut wax being completely dye free.

3. Natural Fragrance: We infuse our melts with fragrance oils. These scents evoke tranquility and warmth, creating an inviting ambiance in your home. You will notice each wax melt will differ slightly in color tone depending on the types of fragrance oils used. 

4. Crafted with Care: Each melt is lovingly handcrafted in small batches, ensuring quality and uniqueness. Our commitment to sustainability extends to the eco-friendly choice of coconut wax.

Indulge in the simplicity of nature. Let our coconut wax melts transform your space into a haven of relaxation and comfort.

Unlike mass-produced alternatives, our products are carefully crafted in small batches, ensuring quality and attention to detail. As a family-owned small business, we take pride in every step of the process, from selecting the finest ingredients to packaging your order with care.

Please note that due to our commitment to excellence, shipping may take 3 to 4 business days. Thank you for your patience and get ready to fill your space with irresistible aromas that will transform your environment into a cozy oasis.

Refund and Replacement Policy

Effective Date: 01-01-2024

Thank you for shopping with us! We strive to provide high-quality products, but we understand that sometimes things don’t go as planned. Here’s our refund and replacement policy:

1. Damaged Items During Shipping:

   • If your item arrives damaged due to shipping, please notify us within 7 days of delivery.
   • We will promptly replace the damaged item with a new one of the same value.
   • To initiate the replacement process, please contact our customer service team at glendalin@thescentedvixen.com

2. Refunds:

   • We do not offer cash/debit refunds at this time; only exchanges.
   • If the item is damaged, we will replace it at no additional cost to you. 

3. Conditions for Replacement:

   • To be eligible for a replacement, the damaged item must be returned to us.
   • The replacement item will be of the same value as the original purchase.

4. How to Request a Replacement:

   • Contact our customer service team via email or phone within the specified timeframe.
   • Provide details about the damaged item, including order number and a description of the damage.
   • Our team will guide you through the replacement process.

5. Exclusions:

   • We do not accept replacements for items damaged due to customer mishandling or misuse.
   • Replacement requests made after the 7-day period will not be honored.
   • If the item damaged is no longer available or discontinued, a gift card in the amount of the original item will be offered.

We appreciate your understanding and cooperation. If you have any questions or need assistance, feel free to reach out to us. Your satisfaction is our priority!

Thank you for choosing us for your shopping needs.

Sincerely, The Scented Vixen Team

Terms and Conditions

1. Introduction

 By accessing and using our website, you agree to comply with the following terms and conditions. If you disagree with any part of these terms, please refrain from using this site.

2. Intellectual Property Rights

• All content on this website, including text, images, logos, and graphics, is protected by intellectual property laws.
• You may not reproduce, distribute, or modify any part of our content without explicit permission.

3. Limitation of Liability

• We strive to provide accurate information, but we do not guarantee its completeness or accuracy.
• We are not liable for any direct, indirect, or consequential damages arising from your use of our website. We are not liable for damages that arise from use or misuse of our products. 

4. Dispute Resolution

• Any disputes related to this agreement shall be resolved through arbitration in accordance with Florida laws.
• You agree to waive your right to participate in class-action lawsuits.

5. Privacy Policy

• Our privacy policy outlines how we collect, use, and protect your personal information. Please know we do not sell, trade or give away customer information to any outside organization or company other than for shipping purposes.

6. Governing Law

• This agreement is governed by the laws of Florida.

7. Acceptance of Terms

• By using our website, you acknowledge that you have read and understood these terms and agree to abide by them.

    All the legal boring stuff:

   Wax Melt Safety Guidelines

1. Use the Right Equipment:

   • Always use a wax melter specifically designed for wax melts. Avoid using candle warmers or hot plates, as they can become too hot and pose a fire risk.
   • Never leave an electric wax melter unattended. If you need to step away, turn it off or unplug it.

2. Keep Out of Reach:

   • Children and pets should not have access to wax melts. They can be a choking hazard for kids and may cause burns if ingested by pets.
   • Place wax melts away from anything that can catch fire, such as curtains, furniture, or bedding.

3. Limited Melting Time:

   • Do not melt wax for more than 4 hours at a time. Prolonged use can lead to overheating and potential fire hazards.

4. Potential Hazards:

   • Fire Hazard: If left unattended or placed near flammable objects, wax melts can start a fire.
   • Burns: Dropping wax melts or skin contact can cause burns.
   • Allergic Reactions: Some individuals may be allergic to wax melt ingredients. Always test on a small area of skin before use.

 Remember, safety is paramount.

Educate yourself about responsible wax melt usage to ensure a delightful and risk-free experience. 🕯️✨